How you get your money
back out
The steps, the exact fee, the processing time, and what happens if the banks are under stress. If you only read one page on this site before depositing, read this one.
The short answer
- A QFS Card is required to withdraw. You cannot withdraw or send assets until you have ordered a QFS Card and paid for it through our NOWPayments checkout. Once the card is active, withdrawals unlock.
- Two rails. Send crypto straight to your own wallet (Trust Wallet, MetaMask, or any address you control), or take a bank transfer.
- The fee depends only on your plan: 1% VirtuElevate, 0% VirtuElite.
- Crypto withdrawals are reviewed and sent within 24 to 48 hours.
- The crypto path needs no bank. If card and banking rails are jammed, an on-chain transfer still settles. More under If bank rails freeze.
You cannot withdraw or send assets until you have ordered a QFS Card and paid for it. Every plan is a QFS Card (VirtuElevate, $25,000, or VirtuElite, $35,000): to buy a plan you order the card from the QFS Card page of your dashboard, then pay the order through our NOWPayments checkout. The card activates once the payment confirms, and withdrawals unlock at that point.
Fees, by plan
The withdrawal fee is a flat percentage of what you take out, set by your plan. There is no hidden markup and no charge to request a withdrawal that you later cancel before it is processed.
| Plan | Withdrawal fee | Send to another Qblockx user | Swap | Receive |
|---|---|---|---|---|
| Standard | QFS Card required | QFS Card required | 2.5% | 0% |
| VirtuElevate | 1% | 0.5% | 1% | 0% |
| VirtuElite | 0% | 0% | 0% | 0% |
On a $10,000 withdrawal that is $100.00 on VirtuElevate and $0 on VirtuElite. Network (on-chain) fees, if any apply, are shown to you before you confirm; we do not add a network-margin on top.
Two ways out
Recommended
Crypto to your own wallet
- Supported: USDT (TRC-20), USDT (ERC-20), BTC, ETH, BNB (BSC)
- Minimum withdrawal: $10
- Sent and reviewed within 24 to 48 hours
- Needs no bank, no card network, no correspondent bank
USDT on TRC-20 is the default and usually the fastest and cheapest network. The address you paste is a normal public address, the same one you would give anyone sending you crypto.
Alternative
Bank transfer
- SEPA and SWIFT to a bank account in your name
- Takes longer than crypto: expect 3 to 5 business days
- Subject to your bank and any intermediary bank accepting the transfer
- Uses traditional rails, so it is the rail most exposed to a banking disruption
Useful when you want fiat in a specific account. If your priority is reaching your money fast and outside the banking system, use the crypto path above.
To your own wallet, step by step
This is the "get out back into Trust Wallet" path, in order:
-
1
Make sure your QFS Card is active. Withdrawals stay locked until you have ordered the card from the QFS Card page and paid for it. Then open your Qblockx dashboard wallet and press Withdraw.
-
2
Choose Crypto Wallet as the method (not Bank Transfer).
-
3
Enter the amount in USD. Minimum $10. The fee and the net you will receive are shown before you confirm.
-
4
Pick the currency you want to leave in. For most people that is USDT (TRC-20).
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5
Get your receiving address from Trust Wallet. Open Trust Wallet, choose the matching coin (for USDT, pick the same network, TRC-20), and copy the Receive address. Paste it into Qblockx. The network on both sides must match.
-
6
Confirm. The withdrawal is queued for review and sent within 24 to 48 hours.
-
7
Watch it land. Once released, the transfer is on-chain. Open it in Trust Wallet, or paste the transaction hash into the relevant block explorer. When the network confirms, the balance is yours and moves however you like, with no Qblockx involvement.
Network match. Sending USDT on the TRC-20 network to an address that only expects ERC-20 can lose the funds permanently. Match the coin and the network on both sides. We cannot recover a correctly-executed transfer to the wrong address.
Withdrawing mining rewards
Mining rewards are not a separate withdrawal. A running rig accrues a fixed value per day (see the mining page for the rate), which you claim into your Qblockx wallet at any time, and then withdraw from that wallet by the normal path above. So getting mining earnings out is two moves:
- Claim the rig's pending rewards into your wallet. This is instant and free.
- Withdraw from your wallet to your own address, as in the steps above.
You can claim without withdrawing, and you can withdraw principal without claiming. Stopping a rig claims whatever it has earned up to that moment first, so nothing you mined is left behind.
Timing and limits
- Minimum withdrawal: $10.
- Minimum deposit (for context): $100.
- Crypto review window: 24 to 48 hours from request to release. After release it is only as fast as the chosen network.
- Bank transfer: 3 to 5 business days, longer for SWIFT and for first transfers to a new account.
- No exit fee for leaving. You pay the withdrawal fee above; nothing is charged for closing your account.
If bank rails freeze
This is the fair crisis question: if banks jam, correspondent rails freeze, or card networks are disrupted, how do you reach your money? The honest answer splits by rail.
Crypto withdrawals keep working
A crypto withdrawal settles on the blockchain. It does not route through a card network, a correspondent bank, or a payment clearing house. As long as the Qblockx signing layer is releasing transactions, an on-chain withdrawal goes out and lands in a wallet you control, independent of your bank.
Bank transfers share the banking problem
A SEPA or SWIFT transfer is at the mercy of the same rails under stress, so it is the slower path exactly when you least want slow. When the banking system is the thing under strain, take crypto out and convert locally.
What we do not claim
We are not claiming that no disruption can ever affect Qblockx. Our signing and review layer is operated by us; a platform-wide pause of releases would come from us, not from the banking system, and would be announced on this page first. What we are saying is narrower and checkable: the crypto exit path does not depend on your bank being open.
Why a withdrawal is delayed
Most waits are one of these, and knowing which lets you act:
- Security review. A first withdrawal to a new address, an unusually large amount, or a recent password or recovery-phrase change is held for manual approval. This is a deliberate brake, not a backlog.
- Network congestion. The destination blockchain is slow; your funds are already released and just confirming.
- Bank side. For bank transfers, your bank or an intermediary held the credit; ask them, referencing the transfer.
- Verification not complete. Some first withdrawals need identity verification finished. Complete it in your profile.
If a crypto withdrawal has not been released after 24 to 48 hours, email support@qblockx.com with the date and amount. We will tell you exactly where it is in the flow.